![]() ![]() BBB Business Profiles are subject to change at any time. ![]() When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. If they do not want to ship the bases Id like a refund at least I hope to receive a response. We of course trusted in the business and we want to continue support them but we also deserve good customer service and good and safe products. Which is very disappointed! We need to use the bases this week and so we have to sand them by ourselves and we need to spend time and money for them! When this issue wasnt our fault! It was their fault! Is completely fair to me receive new bases properly sanded + store credit due to the inconvenience because it was their fault. I contacted the business via email, they asked me for pictures and I sent all pictures and they told me they would shipped 3 new bases properly sanded and I was okay but what I meant is I paid for a product that I did not receive properly sanded so is a bit dangerous as well and that isnt cheap! So I was hoping a better resolution from the business so they then offered me $60 store credit on my next purchase but what I understood is that they would still shipped the bases + $60 store credit which is fair to me due to the inconvenience! Now Im trying to reach them back and no response from the business. My husband told me that he could buy tools and everything to sand them by himself! That means EXTRA MONEY AND EXTRA WORK! Because they are very sharp but also we decided to contact the business due to the issue because is the responsibility of them to sand all of their products and make sure they are 100% safe for their customers. This, coupled with a simple, low-overhead operation and decision to have a profit margin lower than that of larger, standard retail operations enables us to help you save substantially off retail.Date of transaction: February 20th, 2023 Issue: bad product received Purchase amount: $493.19 Bad Product received: (3) 18x18 slip fit bases I received these bases non sanded which is very dangerous at time of handle them! You can cut yourself with those bases because they are not sanded so they are very sharp on all the edges and on the hangers. Wholesale Expo is continually adding to its network of resources for great deals and purchasing power. But, taking care of the customer is still only a part of it. You simply won’t find a better direct relationship with your supplier. The owner’s philosophy is that if he offers the right products, passes along the savings to each client versus keeping a larger profit, and develops a strong relationship with them, then he will have a repeat customer for life. Wholesale Expo is a family owned & operated business located in Newnan, Georgia. Wholesale Expo is Atlanta’s hidden gem for builders, landlords, contractors, property managers, renovators, and homeowners alike, and YOU have been missing out! Having built a solid growing business through word-of-mouth and strong customer relationships, we’ve filled a niche providing bulk buying power for customers who want to stretch their dollar, as well as have a direct relationship with “the guy in charge.” ![]()
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